Contact MedGrid
Support is open to everyone. No account needed.
Physicians, vendors, sales reps, press — or anyone with a question. Send a ticket through the form, call us, or email. A person reads every message and routes it to the right team.
Reach us
Four ways in.
- Talk to a person
- 888-415-2175 — call during business hours (Mon–Fri, 9–6 ET). If we miss you, leave a message and we'll call back. Phone
- Direct inbox
- info@medgrid.com — every email becomes a ticket in our Helpdesk automatically. Best for anything with attachments. Email
- Use the form below
- Opens a ticket with everything we need to route you on the first pass — no login required. Ticket
- Technical support
- Bugs, errors and integration problems file straight into the engineering issue tracker — pick “Technical issue” on the form, or email the engineering desk and your message becomes a tracked issue automatically. Engineering
Open a ticket
Tell us how we can help.
Your message becomes a ticket in our Helpdesk and goes to the right team. We respond as fast as we can during business hours.